Terms and Conditions of Sale

Last updated: January 1, 2026

1. Booking Confirmation

All bookings are confirmed upon issuance of a confirmation number and receipt of payment or authorized charge to the corporate account. Booking confirmations will be sent via email.

2. Pricing and Fees

Prices displayed include applicable taxes and service fees unless otherwise stated. Prices are subject to change based on availability, currency fluctuations, and provider terms. All transactions are in USD unless specified.

3. Payment Terms

Payment is due at the time of booking unless alternative terms have been established in your corporate agreement. Accepted payment methods include credit cards, corporate accounts, and invoicing for approved clients.

4. Cancellation and Refunds

Cancellation policies vary by service provider. Refunds will be processed according to the applicable cancellation policy minus any service fees. TripGain's Service Fee (20%) and Cancellation Fee (15%) apply as per the cancellation policy.

5. Travel Documentation

Travelers are responsible for ensuring they possess valid passports, visas, and any required travel documents. TripGain is not liable for denied boarding or entry due to documentation issues.

6. Travel Insurance

We strongly recommend purchasing travel insurance for all bookings. TripGain offers insurance options during the booking process. Claims are handled directly with the insurance provider.

7. Force Majeure

TripGain is not liable for failure to perform obligations due to circumstances beyond our control, including natural disasters, pandemics, strikes, government actions, or system failures.